About Metro One Ambulance, Inc
Our company was founded in Columbia, South Carolina, and has since expanded. In 2024 we began a merger with Smart Transportation, and also acquired a satellite office near Charleston as a result. This service area expansion allows us access to a much wider range of resources, including a larger pool of EMT and Paramedic hires to support our clients. We serve all of South Carolina for all of their NEMT (Non-Emergency Medical Transportation) and EMS needs.
Whether you need Private Pay Transportation, Medicaid Transportation, or are a Facility/Provider, we can help get you where you need to go.
Levels of Care Available:
When it comes to NEMT services, varying staffing levels are available. Since we started as a non-emergency ambulance company, Metro One Ambulance, LLC specializes in BLS transportation. However, we also feature ALS capabilities, wheelchair compliant vehicles, and ambulatory sedans, should the need arise from one of our clients. For more about the difference between BLS and ALS, please read on.
BLS (Basic Life Support)
An EMT-Basic (Emergency Medical Technician – Basic) provides pre-hospital emergency and non-emergent medical care for patients needing medical intervention. Their competencies include, but are not limited to:
- Basic Life Support (BLS): They perform life-saving techniques such as cardiopulmonary resuscitation (CPR), and use automated external defibrillators (AEDs) to assist patients in cardiac arrest.
- Airway Management: EMT-B can manage airways using techniques such as manual airway positioning, bag-mask ventilation, IGEL intubation and basic airway adjuncts such as oropharyngeal airways or nasopharyngeal airways.
- Medical Interventions: EMT-B can administer certain medications, such as oxygen, glucose, narcan. EMT-B can provide and use most medical equipment, including splints to stabilize fractures and bandages to control bleeding.
- Trauma Care: EMT-B are trained to identify and manage trauma patients, including those with bleeding, fractures, and head injuries.
- Patient Transport: EMT-B will provide care and stabilization within their protocols while they await intercept.
- Communication: EMT-B will communicate with dispatch, medical director, and other emergency responders to relay patient information and coordinate care while on site awaiting intercept.
ALS (Advanced Life Support)
An EMT-Paramedic (Emergency Medical Technician – Paramedic) is knowledgeable about advanced medical procedures and techniques provide comprehensive care for patients experiencing life-threatening emergency situations. This includes interventions and procedures such as cardiac monitoring, advanced airway management (ETT intubation), the administration of medications for medical, cardiac, or traumatic events:
- IV and IO Access: Establishing intravenous (IV) lines or intraosseous (IO) access to deliver fluids and medications.
- Medication Administration: Paramedics are trained and equipped to administer a comprehensive range of medications to address various medical conditions, including cardiovascular emergencies, allergic reactions, respiratory distress, dehydration, drug overdoses, and traumatic injuries. This includes effective pain management through the use of analgesics, such as non-steroidal anti-inflammatory drugs (NSAIDs) and narcotics like Morphine and Fentanyl, to alleviate severe pain.
- Cardiac Monitoring: Paramedics are equipped with EKGs to closely monitor the patient’s heart rhythm and evaluate and identify conditions such as arrhythmias or acute myocardial infarctions (AMI). EKGs also allow the Paramedic to provide the patient with Defibrillation/Cardioversion to restore normal heart rhythm in cases of cardiac arrest or certain arrhythmias.
Primary Services Offered:
Ground Ambulance
Transportation
Both our ALS and BLS ambulance services are available for patients who may be unable to walk, use a wheelchair, or sit down comfortably.
Long Distance
Transportation
Metro One Ambulance can transport patients anywhere in South Carolina, as well as to surrounding states as needed for their medical appointments and services.
Ambulatory
Transportation
(Non-Ambulance)
Metro One Ambulance recently acquired Smart Transportation, which allowed us to be able to also offer Ambulatory transportation for those clients who are able to walk and sit comfortably. This expansion of our services allowed us to branch out from only offering ambulance, and help more of clients to get around smoothly.
Flight Transport
Support
Ground ambulance transport can be provided for inbound flight crews and patients who are visiting South Carolina for their medical services and appointments.
Wheelchair
Transportation
(Non-Ambulance)
Metro One Ambulance recently acquired our Smart Transportation, which allowed us to be able to also offer Wheelchair transportation for those clients who need accessibility options. This expansion included vehicles with lifts and ramps, to be able to better serve all clients in need of NEMT in South Carolina.
Event Standby
Services
Single or Multiple Ambulance(s), EMT(s), and Paramedic(s) coverage is available for events and venues of any size in South Carolina.
Provider/Facility-Based
Contract Agreements
Metro One Ambulance strives to make a positive difference in our communities by building long lasting relationships with local healthcare professionals.
There is no obligation, financial risk, or minimum trips required with contract agreements. We are here to be a sole provider or a back up to your current transportation options.
Contracted rates are negotiated with providers and facilities on an as-needed basis. We are able to provide your patients with the reliable and compassionate care they deserve. With our personalized account management, you’re guaranteed to be prioritized, and receive prompt and professional transport for your patients.
What Clients Say About Metro One Ambulance, Inc:
